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Legal

Terms of Service

Last updated: 14 March 2026

Section 01

Acceptance of Terms

By accessing or using the Adchemy platform ("the Service"), you unconditionally agree to be bound by these Terms of Service. If you do not agree, you must immediately cease all use of the Service.

These Terms constitute a legally binding agreement between you and Adchemy Ltd, a company registered in England and Wales. We reserve the right to amend these Terms at any time. It is your sole responsibility to review these Terms periodically.

Section 02

Eligibility & Account Registration

The Service is available only to individuals aged 18 or over who possess the legal capacity to enter into binding agreements.

You agree to provide accurate, current, and complete information during registration. You are solely responsible for maintaining the confidentiality of your credentials and for all activities under your account.

Notify us immediately at support@adchemy.com of any unauthorised use of your account.

Section 03

Permitted Use

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Service in accordance with these Terms.

Allowed

Use generated ad creatives for your own commercial purposes
Upload your own product images and brand assets
Download and use creatives across any advertising platform
Share your account within your organisation (one active session)
Contact support for assistance with the Service

Section 04

Prohibited Conduct

The following actions are strictly prohibited and will result in immediate account suspension or permanent ban:

Not allowed

Manipulate, exploit, or artificially inflate your credit balance by any means
Exploit bugs, vulnerabilities, or glitches to gain credits or bypass payment
Create multiple accounts to abuse free credits or trial offers
Use the Service to generate misleading, defamatory, obscene, or unlawful content
Attempt to gain unauthorised access to any part of the Service or its infrastructure
Reverse engineer, decompile, or attempt to derive the source code of the platform
Use automated bots, scrapers, or similar tools to extract data from the Service
Impersonate any person or entity, or misrepresent your affiliation
Resell, redistribute, or sublicence access to the Service
Interfere with or disrupt the Service for other users

Section 05

Credits & Fair Usage

Adchemy operates on a credit-based system. Credits are consumed when you generate ad creatives. Credits are non-transferable and have no monetary value outside the Service.

Immediate ban

Giving yourself credits through any exploit, API manipulation, or database tampering
Using third-party tools or scripts to modify your credit balance
Sharing, selling, or trading credits between accounts
Requesting chargebacks or fraudulent refunds after consuming credits
Creating multiple accounts to repeatedly claim free or trial credits

Allowed

Purchase credits through the official Adchemy platform
Use credits for generating ad creatives as intended
Report any credit-related bugs or discrepancies to support

We reserve the right to audit credit usage and take action against accounts in violation, including permanent suspension without refund.

Section 06

Content Generation Policy

You are responsible for all content generated through Adchemy. The platform must only be used to create lawful, ethical advertising content. We actively monitor generated content and reserve the right to take action against violations.

Allowed

Ad creatives for legitimate products and services
Brand marketing materials and promotional content
Social media advertisements and campaign assets
E-commerce product imagery and lifestyle ads
Event promotions and seasonal marketing content

Prohibited content — immediate ban

Illegal content of any kind, including content that promotes or facilitates criminal activity
Content depicting or promoting violence, terrorism, or extremism
Sexually explicit, pornographic, or exploitative material
Content that targets, harasses, or discriminates against individuals or groups
Fraudulent or deceptive advertisements designed to mislead consumers
Content that infringes on copyrights, trademarks, or intellectual property of others
Ads for illegal substances, unregulated pharmaceuticals, or controlled goods
Content impersonating other brands, individuals, or organisations
Political disinformation or deliberately misleading propaganda
Content that exploits or endangers minors in any way

We reserve the right to review, flag, and remove any generated content at our sole discretion. Repeated violations will result in permanent account suspension without refund.

Section 07

Intellectual Property

All content, features, design, code, graphics, logos, and trademarks associated with Adchemy are the exclusive property of Adchemy Ltd and are protected by intellectual property laws.

Ad creatives generated by you are yours to use commercially, subject to these Terms. You grant Adchemy a non-exclusive, worldwide, royalty-free licence to use generated content for operating and promoting the Service.

Section 08

Payment, Subscriptions & Refunds

Adchemy offers the following plans:

Free: £0 — 6 credits, one-time. No payment required.

Starter: £9.99/month — 45 credits per month.

Pro: £19.99/month — 100 credits per month.

Business: £39.99/month — 300 credits per month.

All fees are in pounds sterling (GBP) and exclusive of VAT where applicable. Paid subscriptions renew automatically unless cancelled at least 24 hours before the renewal date.

Refund policy: Refunds are at our sole discretion. Requests must be within 14 calendar days of the charge. We are under no obligation to issue a refund where credits have been consumed.

Section 09

User Content & Conduct

You are solely responsible for all content you upload, submit, or generate. You warrant that your content does not infringe upon any third-party rights.

We reserve the right to remove or restrict access to any content that violates these Terms.

Section 10

Service Availability & Modifications

We do not guarantee uninterrupted, error-free, or secure access. Maintenance or circumstances beyond our control may cause temporary unavailability.

We may modify, suspend, or discontinue any part of the Service at any time without liability.

Section 11

Limitation of Liability

The Service is provided "as is" and "as available" without warranties of any kind.

To the fullest extent permitted by law, Adchemy shall not be liable for any indirect, incidental, special, consequential, or punitive damages.

Our total aggregate liability shall not exceed the amount paid by you in the 12 months preceding the claim.

Section 12

Indemnification

You agree to indemnify, defend, and hold harmless Adchemy from any claims arising from your use of the Service, violation of these Terms, or infringement of third-party rights.

Section 13

Suspension & Termination

We may suspend or permanently ban your account immediately, without prior notice, for any of the following:

Grounds for suspension or ban

Credit manipulation, exploitation, or abuse of any kind
Creating multiple accounts to circumvent bans or abuse the Service
Attempting to access, modify, or tamper with the database or API
Generating illegal, harmful, or abusive content
Harassment or abuse of other users or Adchemy staff
Fraudulent payment activity including chargebacks
Any other breach of these Terms of Service

Upon suspension, your right to use the Service ceases immediately. We may delete your account data. No refunds will be issued for suspended or banned accounts.

Section 14

Governing Law & Dispute Resolution

These Terms are governed by the laws of England and Wales. Disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Section 15

Contact Us

For questions regarding these Terms:

Email: legal@adchemy.com
Post: Legal Department, Adchemy Ltd, London, United Kingdom